Privacy Policy
The administration of www.fiew.lvgroup.lv is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information, including your personal data and interactions with third-party services such as WhatsApp Business. We operate in accordance with the General Data Protection Regulation (GDPR) of the European Union.
1. What We Collect
We collect and process your personal data only with your consent. This may include:
- Name and surname
- Date of birth Email address
- Phone number
- Home address
- Client feedback
- Communication history via
2. Why We Collect Your Data
Your data is used for the following purposes:
- To improve our services
- To manage client interactions and appointments
- To send appointment reminders or order updates via WhatsApp
- To follow up on client feedback and maintain reputation management
- To ensure proper communication between businesses and customers
3. WhatsApp Business Integration
We use the WhatsApp Business API to communicate with users who have provided their phone numbers and agreed to receive such messages. These messages may include appointment confirmations, visit reminders, service updates, and feedback requests.
Your phone number is only used for this communication purpose and is not shared with third-party advertisers. You may opt-out of WhatsApp communications at any time by contacting us.
4. Data Storage and Deletion
Personal data is stored securely for a period of 12 months unless otherwise required by law. You can request access, correction, or deletion of your data at any time by contacting us at:
5. Cookies
Cookies are used to enhance your browsing experience. You can control cookie settings in your browser. Disabling cookies may affect website functionality.
6. Third-Party Services
We use services like Google Analytics to understand user behavior. These services may collect data independently according to their own privacy policies. You may opt out using tools such as the Google Analytics Opt-out Browser Add-on.
7. Children’s Personal Information
If you are a parent or legal guardian and believe your child has provided us with personal information without your consent, please contact us. We do not knowingly collect personal data from children without parental approval.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any external sites you visit.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page. If you have provided your contact information, we will notify you of any significant changes.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at